Custom Systems & Consulting NZ
Custom systems and consulting is for when off-the-shelf software does not fit. We design and build bespoke digital tools and provide technical consulting so you get clarity on architecture, technology choices, and how to move forward.
This is for businesses that have outgrown generic solutions or need something that does not exist as a product. We focus on structure, maintainability, and clear documentation so that what we build or recommend can be understood and extended. No black boxes, no unnecessary complexity.
Why Custom Systems and Consulting Matter
Generic software forces you into someone else’s workflow. When your processes are unique or your scale creates demands that off-the-shelf tools cannot meet, you end up with workarounds, spreadsheets, and frustration. Custom systems and consulting exist to close that gap.
Poorly scoped custom builds become expensive and hard to maintain. We start with clear requirements, architecture, and scope. We build only what is needed and document decisions so that future changes or handover are possible without the original team.
The long-term impact of doing custom work properly is a system that fits your business and can evolve with it. Consulting gives you a clear technical direction so you can make informed decisions about build vs buy, platforms, and priorities.
What We Deliver
Custom builds and consulting with a focus on structure, clarity, and long-term viability.
Technical Consulting
We help you make sense of technical decisions: platform choice, architecture, build vs buy, and how to prioritise. You get clear recommendations and reasoning, not jargon. Useful when you are evaluating vendors, planning a build, or fixing technical debt.
Custom Application Development
We design and build bespoke tools when no product fits. That can be internal tools, portals, workflows, or data-heavy applications. We scope carefully, build in a structured way, and deliver something that can be maintained and extended.
Architecture and Design
We define system architecture, data models, and integration points before code is written. You get a clear blueprint that guides the build and helps future developers or teams understand the system.
Audits and Reviews
We review existing systems, codebases, or technical proposals and give you an honest assessment. We identify risks, gaps, and improvements so you can decide what to fix, rebuild, or leave as is.
Our Process
1. Discovery and Scope
We clarify the problem, constraints, and success criteria. For consulting, we define the questions you need answered. For builds, we agree scope and phases so you know what you are getting.
2. Proposal or Architecture
We deliver a written proposal, architecture document, or technical recommendation. You review and ask questions before we proceed. No surprise direction.
3. Build or Deliverable
For consulting, we deliver the report, workshop, or guidance as agreed. For builds, we develop in phases with checkpoints so you can see progress and adjust if needed.
4. Handover and Support
We hand over with documentation and a clear explanation of what was built or recommended. Ongoing support and iteration can be agreed separately.
Who This Is For
Custom systems and consulting suit organisations that need more than a standard product can offer. Typical fits include:
- Businesses with processes or data that do not fit generic software
- Teams that need a technical sounding board before committing to a build or vendor
- Organisations with an existing system that needs an audit or a clear path to improvement
- Companies that have been burned by poorly scoped or undocumented custom work
We are not the right fit if you only need a simple website or standard CRM setup, or if you are looking for a large offshore team to build something with minimal involvement from you.
Frequently Asked Questions
Common questions about our custom systems and consulting work.
When no product fits your workflow, data, or scale without heavy customisation that becomes hard to maintain. We can help you evaluate: we will look at your requirements and tell you whether we think build or buy is the better fit, and why. Sometimes the answer is a mix (e.g. core product plus custom integrations).
It depends on the engagement. It can be a written report, an architecture document, a workshop, or ongoing advisory. We agree the deliverable and format upfront. You get clear recommendations and the reasoning behind them, in plain language where possible.
We start with discovery: problem, users, data, and success criteria. We then propose phases and scope so you know what is in and what is out. We do not start building until scope is agreed. If requirements change, we discuss impact on timeline and cost before continuing.
Yes. We can advise your team, review their work, or collaborate on architecture and implementation. We can also work as the sole delivery team. We will clarify roles and boundaries so everyone knows who is responsible for what.
We choose technology based on the problem, your environment, and maintainability. We use established tools and languages that other developers can work with. We will explain our recommendations and are happy to work within your constraints when they are clearly stated.
Ready to talk through the technical side?
Tell us what you are trying to solve or decide. We will respond with a clear view of how we can help and what the next step would be.