Website Management
Website management services give you a partner who keeps your site updated, secure, and performing well. We handle the technical work so you can focus on your business instead of worrying about patches, backups, or broken plugins.
This is for businesses that have a site they rely on but do not have in-house technical capacity. We provide ongoing website management with clear communication and predictable processes. No surprises, no neglected maintenance.
Why Website Management Services Matter
Sites that are not actively maintained drift. Security updates get missed. Plugins fall out of date. Backups are forgotten until something goes wrong. Many businesses discover the cost of neglected website management only when they face downtime, a security issue, or a failed update.
Ad hoc fixes and reactive support are more expensive than steady maintenance. We schedule updates, monitor performance, and keep documentation current so that when you need a change or something breaks, the path to a fix is clear.
The long-term benefit is a site that stays secure, fast, and aligned with your business. Website management services should give you peace of mind, not another thing to chase.
What We Deliver
Ongoing website management with a focus on reliability, clarity, and predictable processes.
Updates and Security
We apply core, theme, and plugin updates on a schedule and test before going live. Security patches are prioritised. We keep dependencies current so your site stays protected without last-minute scrambles.
Monitoring and Backups
We monitor uptime and performance and alert you if something needs attention. Backups run on a schedule and are tested so that recovery is possible when you need it.
Content and Small Changes
We handle content updates, small design tweaks, and routine changes within the scope of your agreement. You get a single point of contact and clear turnaround expectations.
Reporting and Documentation
You receive clear reporting on what was done and the current state of your site. Documentation is kept up to date so that handover or escalation is straightforward.
Our Process
1. Onboarding and Audit
We review your site, access, and priorities. You get a clear picture of current state and what is included in the management agreement.
2. Scheduled Maintenance
Updates, backups, and checks run on a defined schedule. We communicate what was done and flag anything that needs your attention.
3. Request Handling
Content changes and small enhancements are handled through a simple process. We confirm scope and timing so you know what to expect.
4. Review and Continuity
We review the agreement periodically and adjust as your needs change. Documentation stays current for continuity and handover.
Who This Is For
Website management services suit businesses that want their site looked after without hiring a full-time technical person. Typical fits include:
- Businesses with an existing site that needs regular updates and care
- Teams that lack in-house web or IT capacity
- Companies that have had bad experiences with ad hoc or unreliable support
- Organisations that want predictable costs and a single point of contact
We are not the right fit if you only need one-off fixes with no ongoing relationship, or if you have a large in-house team that already handles everything.
Frequently Asked Questions
Common questions about our website management services.
Typically: scheduled updates (core, theme, plugins), security monitoring, backups, uptime checks, and a set number of content or small change requests per month. Exact scope is defined in the agreement. We will outline what is included and what is billed separately before you commit.
We use a simple process: you send the content and instructions (email, shared doc, or task tool). We confirm receipt and turnaround time. For recurring updates we can agree a schedule. We do not need access to your internal systems beyond what is required for the site.
We can manage the site on your existing hosting or recommend and manage hosting as part of the service. Hosting costs may be included in the management fees depending on the scope of the agreement. We will clarify what is included and what you need to provide or pay for.
Larger changes, new features, or one-off projects are quoted separately. We will tell you when something falls outside the agreement and provide a clear estimate before we proceed. No surprise invoices.
Yes. We onboard sites that were built or managed elsewhere. We review access, credentials, and current state, then bring the site into our management process. We will outline what we need from you and the previous provider to make the handover smooth.
Ready to hand over the technical side?
Tell us about your site and what you need. We will respond with a clear outline of what we can do and how we would work together.